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General music turns off (galaxy note n7000)

Discussion in 'Android Devices' started by tonywam, Jan 14, 2013.

  1. tonywam

    tonywam Lurker
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    I have just updated my phone using kies, everything seemed OK until I used the music player. after about 30 mins it turns off, when turned back on it has no volume. down loaded a new player and this did the same thing, can I go back to the old firmware as I had no problems with this.
     

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  2. Howard Hopkinson

    Howard Hopkinson Android Enthusiast
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    What did you udpdate your phone to?

    Click settings/about phone and let us know what Android version and baseband version you have.
     
  3. tonywam

    tonywam Lurker
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    from the original firmware that came with the phone to android version 4.04 baseband n7000xxlrk kernel version 3.015-lrk_cl811902, dose this help as I know nothing about the workings of the phone had it for twelve months had no problems until I had it plugged into laptop and it asked if I wanted to up date. wish I had not bothered
     
  4. Howard Hopkinson

    Howard Hopkinson Android Enthusiast
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    Back up your contacts, photos, music etc and do a factory reset. Hopefully that will solve the issue.
     
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  5. tonywam

    tonywam Lurker
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    thank you I will try that.
     
  6. tonywam

    tonywam Lurker
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    this has worked thank you for taking the time to help.
     
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  7. Howard Hopkinson

    Howard Hopkinson Android Enthusiast
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    I'm glad your problem is solved and thanks for letting us know.
     

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