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MXQ PRO 4K Box Not Loading

Discussion in 'TV & Video' started by schnack, May 31, 2016.

  1. schnack

    schnack Lurker
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    May 31, 2016
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    Hey guys. I bought this box not even a week ago. Before today, it worked great. It came with Kodi already installed and we got to watch some movies and I really enjoyed it.

    This morning I came down to watch something and it was messed up. I went to pick a movie and all of a sudden, the screen slowly stopped loading and only loaded the images for half the movies. Next, it froze completely. So I did the next logical thing and unplugged the power. When I went to turn it back on after plugging it in, all it will do is turn on.

    All the box does now is sit there with the bright blue light on. The remote does nothing and in fact, I can't turn the box off unless I fully unplug it. The box also does nothing on the TV. All it really does is turn on physically and nothing else.

    The tv goes black and thats it. I tried hard resetting the box through the AV port but now that won't even load the reboot screen. I tried a few different hdmi cords and still nothing.

    Not sure what to do. I contacted the company I bought it from a week ago and still waiting to hear from them. I was posting here to see if anyone knew a different way or a possible way to fix it.

    Thank you.
     

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  2. Ashtonk87

    Ashtonk87 Lurker
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    Any fix for this? Same issue.
     
  3. mikedt

    mikedt 你好
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    Sep 22, 2010
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    If it's just showing a light and is completely unresponsive otherwise, that's fatal. There's no fix that you can do.. You need to return it for replacement. These cheapo MXQ type boxes, can and do have quality and reliability issues.
     
  4. archspire

    archspire Lurker
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    I have two, they're now both unresponsive. I've given up on them and stream from my tablet to my smart TV.
     

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