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My alcatel phone wont boot up properly

Discussion in 'Android Devices' started by Miiilowo, Jun 2, 2021.

  1. Miiilowo

    Miiilowo Lurker
    Thread Starter

    Hey! My phone wasnt responding to touch, so i shut it off, expecting it to reboot normally. When i tried to turn it back on, it either:
    -Got stuck on the loading screen
    -Turned on and got to the loading screen, then turned off
    -Wouldnt turn on at all

    I was able to access the factory reset menu, but with every single option (aside from reboot or power off) comes up with the result 'E:failed to mount /cache (Invalid argument)' repeatedly. This happens for every single option, including factory reset, which im fine with doing because i didnt have too much stuff on the phone.

    Ive attempted this twice now, and after i reboot the phone it gets stuck in the same loops as above. I removed the SD card and tried it, that didnt help much either. I dont wanna lose this phone as i need my CAR GROOVES . i gotta JAM. anybody have experience with this issue? please help !

    #1 Miiilowo, Jun 2, 2021
    Last edited: Jun 2, 2021

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