I have an Android Kyocera Zio Cricket. I don't understand phone tech much if any so i'm completely lost. It just all of the sudden lost all service; cell, data, wifi, etc. I've done a factory reset & still nothing. I'm unable to download anything to help because no wifi. I've tried the ##626* but don't know what my subsidy code is nor where to find it. If someone could pls hlp me to figure out how to fix my phone or if nothing else tell me how to restore my cell/data service I wld be greatly appreciative.