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My apps data still here and I can't see it

Discussion in 'Android Devices' started by DarkSpam, Apr 19, 2016.

  1. DarkSpam

    DarkSpam Lurker
    Thread Starter

    Hello everyone im new in this forum and i seem forced to post this because theres nothing similar out there,
    i did a factory reset in my XT1021 and now i can't install new apps because my apps data still there, i know its my app data because is the same used space i used to have before

    Capture01.JPG
    It says im using that space, which is what i had before the factory reset

    But in reality:
    Capture02.JPG

    Yes, it is rooted
    I searched everywhere and no one have this issue


    ps: excuse my english :)
     



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  3. electricpete

    electricpete Android Expert

    So you're trying to free space to install apps and you think space is taken by leftover app data after a factory data reset.

    It doesn't make sense to me - factory reset is supposed to remove user data. It looks like your device has two ways to perform factory reset:
    http://www.hardreset.info/devices/motorola/motorola-xt1021-moto-e/
    The second listed is from android system settings.
    The first listed is from recovery.

    ** Which way did you do it? If you did it from system settings, I would retry again from recovery.

    ** Also I'd try clearing cache both in recovery and from system settings. Also see what other options are in settings / storage that might help you free up space.
    Double check what shows in settings/apps if you're sure there's leftover app data then there might be leftover apps?
    Perhaps you have a file explorer on the phone you could use to poke around and delete stuff manually?
     

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The Motorola Moto E (1st Gen) release date was May 2014. Features and Specs include a 4.3" inch screen, 5MP camera, 1GB RAM, Snapdragon 200 processor, and 1980mAh battery.

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