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Help My Apps section in Google Play.

I'm not so sure: I have the little cross against apps that I'm sure I've never installed on this device, and also against apps that I currently have installed on other devices but not this one.

However, that last observation may be relevant: if I click on the cross on this device I don't expect it to remove it from the list on the other device where it is still installed. So if you are concerned about the list you see via a web browser rather than in the Play Store app on your phone this might be a different problem. If you really mean the app on the phone I don't know why you don't have the cross.
 
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