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My computer no longer recognizes my Droid

Discussion in 'Android Devices' started by toastedpet, Jun 26, 2010.

  1. toastedpet

    toastedpet Lurker
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    I just purchased this droid about a week ago and everything had been working fine. I sync'd with doubletwist, I added pictures to it and it charged through the computer. Until last night when I plugged the USB into my computer and a window popped up saying it didn't recognize the USb device, this device has malfunctioned yada yada yada. Motorola doesn't know why, verizon doesn't know why, I can't claim it under warranty( i bought from a friend) and insurance doesn't cover it b/c its a "malfunction".

    the phone works fine, I reset the phone, formatted the card and it still charges through the wall charger.

    can anyone help?
     

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  2. condog

    condog Android Enthusiast
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    bad usb port/bad cable? have you tried it with other cables or ports?
     
    toastedpet likes this.
  3. toastedpet

    toastedpet Lurker
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    I've tried other ports on my computer and different computers even the verizon tech tried and it was the same issue.

    I don't have another cable to try with
     
  4. condog

    condog Android Enthusiast
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    they should really give u a replacement. i can't think of anything else to try. im surprised a factory reset didnt fix your issue.
     

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