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Support my device not suppoted by kies???

Discussion in 'Android Devices' started by ~Reaper~, Nov 11, 2010.

  1. ~Reaper~

    ~Reaper~ Well-Known Member
    Thread Starter

    hi why is kies telling me my device is not supported

    it is rooted using unleash the beast and thats it

    from what i have searched and read it should work but it does not


  2. LMaxwell

    LMaxwell Well-Known Member

    Sep 2, 2010
    The new version of Kies removed support for the Captivate. If you want to use it, you'll have to find and install an older version.
  3. The Shape

    The Shape Well-Known Member

    Jul 28, 2010
    I could never get Kies to work with my Captivate. Best of luck!
  4. Jack45

    Jack45 Well-Known Member

    Jul 13, 2010
    No guarantees, of course, but if I could make Kies work with my phone anything's possible. Note the Kies version that I used - that's important. Search Google for a download link for that file if you don't already have it. Also, don't upgrade Kies or futz with any other buttons in the program after it's installed. It wasn't broken so I didn't fix it.

    - I made sure that any previous version of Kies was gone
    - Assured that previous Kies folders were empty
    - Searched my registry for the string \kies and deleted all instances
    - Installed Kies_1.5.3.10083_66.exe
    - Fired up Kies
    - Placed USB phone setting in Kies mode
    - Rebooted phone (just felt like it)
    - Assured phone remained in Kies mode
    - Connected phone to PC via USB cable
    - Watched while drivers were installed
    - Gasped in amazement when Kies and my phone introduced themselves to one another
  5. ~Reaper~

    ~Reaper~ Well-Known Member
    Thread Starter

    thanks all anyone got a link to a version that may work I am having a problem updating i search for updates and it says there is one and it downloads it ota and the phone reboots and it just sits there on preparing forever then fails again and again. i am rooted with unleash the beast could that be why it keeps failing? i am confused here do i need to unroot and if so what is the easiest way to unroot the unleash the beast and then try the update again?

    thanks for the help

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