I have had this phone for a week now. I love it so far but the phone has froze on me a couple times. One morning after siting on the charger all night it was dead in the water wouldnt do anything. I had to take out the battery and put it back in. I took it the verizon store and they didnt know anything about it and informed there would be a 35 dollar restocking fee to exchange it. Do I have a lemon? And why in the F would I have pay 35 bucks to exchange it?