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General my eris has a mind of its own.

Discussion in 'Android Devices' started by adanilda1980, Jul 10, 2010.

  1. adanilda1980

    adanilda1980 Lurker
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    I was talking to my husband when my Eris started vibrating nonstop!!! I had to shut my phone off like 3x. My gmail password is right and it still won't sign me in.it take a whole minute to call anyone on my phone list, I miss calls, when I go to answer my phone after two rings it ends call. And last but not least, my assigned ringtones don't play for my contacts, it only plays the default. I have tried everything. I'm wondering if i should take it to Verizon and get a new one.
     

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  2. Steven58

    Steven58 Reformed PH
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    I would. At least find out what they have to say about it. Welcome, btw!
     
  3. Hardcore

    Hardcore Well-Known Member
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  4. G.Armour

    G.Armour You know you want to.
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    Yeah I would to. Welcome to the Android Forums!

    If you can't convince them, confuse them.
     
  5. ericDylan

    ericDylan Android Enthusiast
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    i would go just to see if you can find a good cs rep but if you dont and they can't replicate at least one of those problems they will send you walking out unhappy and wanting to end your contract with verizon... personal experiance :/
     
  6. Frisco

    Frisco =Luceat Lux Vestra=
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    Welcome to the forums, adanilda. Sorry to see all those issues; what a mess. :eek:

    Your last remark there holds one possible solution; it's obvious you have a defective device with areas of malfunction throughout the system.

    As mentioned in another post, a good tech will probably want to see at least one of those fatal behaviors before allowing a replacement.

    A few things come to mind: during those behaviors, were you using the device with the charging cable plugged in? Sometimes doing that can cause strange behaviors which go away by unplugging and then shutting off and re-starting it.

    Also, dust, dirt, sweat and other moisture as well as heat from the sun will wreak havoc on these things.

    One question, have you attempted a factory data reset? It is a long shot in your case, but it seems worth a try before heading to the store.

    http://androidforums.com/htc-droid-eris/80233-factory-data-reset-option.html

    Good luck; please post back to tell us how things are going.
     
  7. alprazolam

    alprazolam Android Expert
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    The charging cable thing...my phone just started going nutso when I plug it in. I'd go get a replacement, but I'm rooted and don't want to lose root.
     

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