Sorry for the long story, but I think it's worth being told here. I bought my Eris two weeks after it came out. With rumors about other Android phones coming out last year on Verizon, I decided to wait a couple weeks. Those rumors never panned out and I'm glad I got an Eris. I've loved my phone since I got it, but almost immediately after I got it I wanted the next big things. I bought my phone with the expectation that 2.1 would be soon released - as I'm sure some of you did too. I longed for Google Navigation. Earlier this year, my phone started randomly turning off. I didn't make a big deal out of this. The Eris is my first smart phone, so I didn't know what to expect. I thought it may have been a battery issue - since I'd have to pull the battery to get it to turn back on. It didn't happen often, so I just dealt with it. I found out about the first leak in the middle of March and I've been addicted to lurking in these forums ever since. Minutes after installing the first leak, I read about the root that had already come out. I'm a tinkerer; I really wish I had rooted instead of installing the leak. I watched xda and this forum religiously to see if any progress had been made on root for the leaks. The random power issues continued, only now I was on a leak and couldn't return my phone to Verizon with a leak. I'm too cautious I guess. I kept installing leaks. I installed all of them as soon as I found out about them. The 2.1 leaks have been great and each has been a great improvement to my experience with my phone, although part of me still misses having root and being able to install whatever rom I want. My phone's issues with randomly turning off progressively got worse. It will turn off when I answer a call, when I snap the case back on after inserting the SD card, even when it's sitting on a table in sleep mode. Yesterday, it randomly turned off four times - twice when I answered the phone. I called Verizon to ask them what I could do - I don't have insurance on my phone and I'm well outside of the 30 day return time period. To my surprise, they offered to send me a replacement (reconditioned) phone. The only thing they requested was that I try a factory reset first - which didn't work. I plan on rooting my new phone when I get it, but I'm concerned that these reconditioned phones may have the HBOOT that's in the leaks. If that's the case, I'll be stuck on 2.1 non-root. Either way, I'll be okay. I like my phone and I think HTC and Google have done a great job with it. I hope I don't give anyone ideas for returning their phone. Before OTA, I saw a bunch of leakers that wanted to return their phone for stupid reasons and get a 1.5 phone to root it. If you're stuck on a leak, it's your own fault. Make sure you're on the latest leak and deal with it. But if you have a legitimate reason for getting a replacement, it's easier than you might think. Don't wait as long as I did. I'll let you know how it works out with HBOOT. I'm optimistic, but not confident that I'll be able to root.