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My experience with data prioritizing on T-Mobile

Discussion in 'T-Mobile' started by DirtyDee, Jan 23, 2016.

  1. DirtyDee

    DirtyDee Android Expert
    Thread Starter

    This may seem out of nowhere but its been a long time coming and I am [​IMG]upset.. I been on T-Mobile an OK 2 years now and ever since data prioritizing started I was hit very quickly. My speeds stayed somewhat usable 1.2 mpbs downs and whatnot and later in the day I was golden. These past 3 months have been hell I would be slowed for most of the day all then get maybe an hour of good speed then back to slow lane till late night. This isn't what true unlimited high speeds are. This is trash who can I bring this up to..
     



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  2. DirtyDee

    DirtyDee Android Expert
    Thread Starter

    Also I wanna know how it's been affecting others
     
  3. DirtyDee

    DirtyDee Android Expert
    Thread Starter

    [​IMG] uploadfromtaptalk1453601057180.jpg my old lady's note 4
     
  4. DirtyDee

    DirtyDee Android Expert
    Thread Starter

    So how many gbs are you up too this cycle
     
  5. derekgraham78

    derekgraham78 Lurker

    This cycle just 10 but I have had over 40 GB in and no change
     
  6. mikedt

    mikedt 你好

    Is your plan truly unlimited, or "unlimited*", and now they're finally throttling you. Have you checked the fine print in your contract?

    *subject to limits, like fair usage, etc.
     
  7. Crashdamage

    Crashdamage Android Expert

    If you are a T-Mobile customer and not on their network via MVNO, they do not prioritize data. You would only be slowed if the network is just overloaded or you're getting throttled for exceeding your high speed data limit.

    If you're blasting through up to 40GB/mo you must be getting throttled for tethering. Even on an unlimited plan there's a tethering limit. T-Mobile ain't stupid.
     
    tube517 and mikedt like this.
  8. Sept1967

    Sept1967 Android Enthusiast

    22-23 GB-month is the soft "limit" for Tmobile/MetroPCS/Sprint/Boost/AT&T

    I just personally think since BingeOn - towers are just more congested then before.
    My gf's Metro phone, NOT at 23GB per month, gets crap speeds the last 2 months. 1.2down, 6+ up speedtest.
    Used to get 20's both ways. Same location.
    Only at 8GB usage this month. But ALL Metro users are deprioritized from day 1, on a Tmobile tower.
    Hard to want to give up the $50 Promo unlimited everything plan. (taxes included) Or switch to Tmobile for $90 plus taxes for maybe better speed.

    Of course Metro doesn't even have the benefit of zero rated data for video. Seriously thinking of added her to my Boost account. Spark has always been faster at my house.
     
  9. Sept1967

    Sept1967 Android Enthusiast


    Tmobile does prioritize their customers data without going "over" ***
    First with BingeOn, if they see video streaming (plus some others), it is limited to 1.5 download as long as you are streaming. And also, if they flag you to be in the top 3% of data users per month,

    http://www.tmonews.com/2015/05/t-mobiles-de-prioritization-explained/



    Now, this is worked out on a month-by-month basis. Customers that are flagged for using more data than 97% of customers in a given month will be reset at the beginning of their next bill cycle. Sadly, there’s no specific figure in GBs downloaded to go by. Nothing anywhere that says that if you hit 20GB, you get throttled. It doesn’t work that way. It’s based on percentages. And chances are, if you use 20GB of mobile data in a month, you’re in the top 3%.
     
    la sal likes this.
  10. Crashdamage

    Crashdamage Android Expert

    When I think of data prioritization I think of favoring one customer over another. As in T-Mobile customers get data priority over MVNO customers. If the network gets busy, T-Mobile customers get priority. MVNO customers get slowed to provide more bandwidth to T-Mobile customers. That's prioritization.

    What you are pointing out isn't what I'm talking about. If fact, it's not really prioritization at all. It not favoring one customer over another. It's throttling based on amount or type of data usage. Prioritization is the wrong term, technically.

    T-Mobile does not prioritize my data use over yours if we are both T-Mobile customers. Your web browsing has equal rights to the network as mine. If you are over your data limit or are doing a certain type of data usage such as BingeOn then you may be slowed per usage rules. The same would apply to me. There is no prioritization there, just application of usage limitations.
     
    zixxorb likes this.
  11. Sept1967

    Sept1967 Android Enthusiast

    You are wrong.
    Tmobile user 1 , Tmobile user 2

    If both have the $90 Unlimited data plan,
    if User 1 uses 24GB in a month
    if User2 uses 3Gb in a month

    Both Tmobile customers, User 1 is prioritized lower then User 2. User 2 has full speeds, User 1 is slower

    Its apples to apples. Usage if the factor, and prioritized.
     
  12. Crashdamage

    Crashdamage Android Expert

    They have equal network rights as long as neither is over their data limit.
     
  13. Sept1967

    Sept1967 Android Enthusiast

    "If both have the $90 Unlimited data plan"
    Define equal? Or are you just trolling......

    from Tmobile,

    customers who use more than 23GB of data during a billing cycle will be de-prioritized for the remainder of the billing cycle in times and at locations where there are competing customer demands for network resources. At the start of the next bill cycle, the customer’s usage status is reset, and this data traffic is no longer de-prioritized.

    Where the network is lightly loaded in relation to available capacity, a customer whose data is de-prioritized will notice little, if any, effect from having lower priority. This will be the case in the vast majority of times and locations. At times and at locations where the network is heavily loaded in relation to available capacity, however, these customers will likely see significant reductions in data speeds, especially if they are engaged in data-intensive activities. T-Mobile constantly works to improve network performance and capacity , but there are physical and technical limits on how much capacity is available, and in constrained locations the frequency of heavy loading in relation to available capacity may be greater than in other locations. When network loading goes down or the customer moves to a location that is less heavily loaded in relation to available capacity, the customer’s speeds will likely improve
     
    zixxorb and KOLIO like this.
  14. Crashdamage

    Crashdamage Android Expert

    OK, what T-Mobile is saying is if you have the 24GB plan, after you reach 23GB you lose proritization and might be slowed if network load demands it. In other words, for that last 24th GB you lose priority. Sort of a warning that you're close to you limit. I was not aware of that odd little catch in the contract. So you're right but only concerning that 24th GB.

    It doesn't change the fact that for the 1st 23GB there is no prioritization. If I have a 2GB plan and you have 24GB and I have used 0.5GB and you have used 10GB neither of us has priority over the other. We are both within limits and have equal network rights.
     
    KOLIO likes this.
  15. Sept1967

    Sept1967 Android Enthusiast

    "If both have the $90 Unlimited data plan"

    there is no 23GB plan. nuff said
     
  16. Crashdamage

    Crashdamage Android Expert

    OK, whatever, point is you can be slowed after using 23GB. But again, that's usage-based not really prioritization of one customer over the other based on their plan, phone, race, religion or sexual affinity. If both are within contract limits so that usage-based throttling is not in effect, a 2GB plan customer has no priority over an Unlimited customer and the Unlimited customer has no priority over a 2GB customer.

    They have equal network rights.
     
  17. DirtyDee

    DirtyDee Android Expert
    Thread Starter

    I am slowed because of depriotiztion so they tell me, but this outrageous I pay for unlimited true unlimited I could get 60-100 gbs no issue not to long ago now I can't get to 50gb as I am a heavy user
    [​IMG][​IMG]
     
  18. KOLIO

    KOLIO Guest

    Yeah,it sucks,especially when the soft cap didn't exist before,when you started service.
    I'm betting that they had some sort of unspecified/vague language before the soft cap,that they could loosely interpret & apply to anyone at anytime,with overall network congestion being the major factor that affects everyone.
    All the major US players have some sort of soft cap now & don't look for any of 'em to turn back the hands of time & open the dam gates for no-strings unlimited.
    Best we can hope for is the day when 4G LTE is considered the new throttled speed............................
     
    zixxorb likes this.
  19. DirtyDee

    DirtyDee Android Expert
    Thread Starter

    If depriotiztion was maybe NOT ALL DAY LONG IN DETROIT I would not even notice. But when I leave for work at 8 and can't watch a whole 30 min video before I get to work at 9:40..then when I leave work at 8:30 pm and can't even stream music well at work I use WiFi..because I have too
     
  20. Sept1967

    Sept1967 Android Enthusiast

    Capture-7am.JPG Capture-11-30am.JPG

    Im in the same boat with Metro. 8am to 8pm shit connection
    First test from 7am, and then now at 11:30am. Phone in the exact same location on a table. Connected to the same West Sacramento server. The Ping is fantastic, around the same. Data sucks now.

    I can airplane toggle the phone, it starts fast on Band 12, then makes connection to band 4, back to dialup speeds. It wasn't like this all last year, until around BingeOn was introduced.
     
  21. KOLIO

    KOLIO Guest

    Network congestion at work,no doubt (Along w/all the other previous items mentioned).
    I experience similar as you during "peak times",regardless of amount of data used,when @ home.
    The past 2-3 yrs.,I've used an average of 2-3 GB/mo. on unlimited plans,on Sprint & T-Mobile & the same thing,slow except between approx 12AM-6AM.
    The equipment has been upgraded to support LTE,but,not much good when overall traffic is growing every day.
    The # of towers remains the same it was 5-6 yrs ago.
    Other parts of town,speeds are blistering in comparison,averaging 45-50 mbps on Band4 (No Band 12 available & doubt if I'll ever see it w/o relocating/on vacation).
     
    horsecharles likes this.
  22. horsecharles

    horsecharles Android Expert

    EDIT: USING TMO APN.

    Metro PCS NYC right now:
    Ping 37 Down 110 Up 30

    Data Maximizer OFF permanently, on Unlimited Plan.
    One week into billing cycle.
    Usually stay just under 20gb total but use up all tethering.

    Then again, all carriers deployed extra in NE for the snowstorm.

    I have no context because í never test...
     
    KOLIO likes this.
  23. codezer0

    codezer0 Android Enthusiast

    For what it's worth, i blow through 40-50gb a month on average. No tethering at all. The only thing I have that could tether would maybe be my 3ds, but that is currently in need of repair.

    I only have an HSPA+ capable phone though. Looking to upgrade to something faster and better on signal.
     
  24. horsecharles

    horsecharles Android Expert

    You must be in a fairly decent area?
    Looks like u get same speeds @ start & end of cycle?
     
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