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Support My Freaking S Pen just SNAPPED!

Discussion in 'Android Devices' started by The_Chief, Mar 18, 2018.

  1. The_Chief

    The_Chief Accept no imitations!
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    Good grief! Am I that aggressive a tapper? I was just tapping out a text and POP! Two pieces of S Pen fell to the ground!

    I immediately called Samsung and was told that of course they will replace the S Pen. I just have to ship them the broken one first! WHAT??? As long as I've been a loyal customer of the Note series, they can't immediately ship me a new one and trust me to ship the broken one at the same time? Seriously - what else would I do with a broken S Pen???

    You can bet I sent a rather terse message to Samsung Mobile USA on Facebook about this...

    20180318_140436.jpg

     

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  2. Astr4y4L

    Astr4y4L Android Enthusiast
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  3. The_Chief

    The_Chief Accept no imitations!
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    I am boycotting Gorilla Glue out of principle - they're specist and discriminate against monkeys LOL
     
  4. Jfalls63

    Jfalls63 Android Expert
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  5. Simon_Gardner

    Simon_Gardner Android Expert
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    Local Samsung place wanted to take the whole phone in just for a failed s-pen. Ridic. I declined.
     
  6. dontpanicbobby

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    Anger Management courses might help when you get a replacement.
    And stop chewing on them. They're not Bics!
     
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  7. mikedt

    mikedt 你好
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    Is this the "ratchet" that broke on it? Which was referred to in this post here from two months ago...

    https://androidforums.com/threads/s-pen-design-flaw.1239816/
    Note 8 is three months old. I noticed an obvious design flaw on day one. The ratchet on the new S-pen. Sure enough, mine failed a few days ago. Very hard to remove it when the phone is in a heavy duty case. I use my S-Pen almost every time I use the phone.
     
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  8. dontpanicbobby

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    After reading that thread I'd say no @mikedt
     
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  9. Duckster

    Duckster Android Enthusiast
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  10. Phases

    Phases NO LONGER ADMIN MSG ROB
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    Wow!
     
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  11. The_Chief

    The_Chief Accept no imitations!
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    Surprise, surprise! I still haven't gotten a response to my little PM from Samsung! I just bought one off eBay for $20. It'll be a spare and I'll have it Thursday instead of two weeks from now...
     
  12. psionandy

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    So.. the question I have is...

    "how many licks does it take to get to the center.....?"
     
  13. Duckster

    Duckster Android Enthusiast
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    Chief, I'm just curious. I haven't really read any of the insurance stuff, but since this is part of the phone...do you think that your insurance will cover the S-Pen and send you one out right away? It may be worth a call.
     
  14. dontpanicbobby

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  15. kokiangel

    kokiangel Android Expert
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    They sure don't make them like they used to. But didn't you keep the spen from your note7? Oh yeah...they wanted those back with the phones. Dang it!
     

Samsung Galaxy Note 8

Welcome to the Galaxy Note 8 Forum where you'll find help, tips, tricks, accessories, reviews, and more for Samsung's S-Pen enabled smartphone. With a 6.3-inch screen, 6GB RAM, 8MP/12MP front & back cameras and a whole lot more- the Galaxy Note 8 is an absolute BEAST!

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