my google play is not working..plz help...

Welcome to the forums, Medha19! :hello:
Have you tried clearing data and cache from the Play Store?

 

Welcome to the forums!
And have you tried rebooting your phone to see it that helps?

 

This happened to me a couple of times. Apparently it was because I was trying to download a large app (that needs WiFi according to Google) from the PC browser interface. What I did was on my phone, open up the page of the app in Google Play, then stop the download. Then I click again on install. You get a prompt saying that the file is large blah blah may drain your data quota blah blah so you WiFi. I got true unlimited so I just uncheck "use WiFi", then click on "proceed".

 

Please help!!!!. I have a galaxy s2 android 2.3.5. I after my play store was updated I cannot start it. When I try to start the application I get a grey screen and then after 3 seconds I go back to the original screen. I also realize that I do not have my device in the google play store web site so I cannot download any app. Have in mind that my gmail and other google apps worke properly. I cleared the cach and restart but nothing happens. The I cleared the data of the application and restart but nothing happens. The play store version is 3.7.15

 

Here try and reinstall it.

http://db.tt/rkNxN5an

 

Thunk you. You are the best. Now it works!!!!!!

 

No problem. It was probably a bad update.

 

Sometimes clearing the data helps too.

 

Dude try to update play store apo to latest version. Now there's v 3.8.16.