Before I start this review, let me back track a little bit... I am a huge Blackberry user and abuser. I was absolutely confident that there was nothing out there that was better... That was until I got the HTC Incredible. I won't go into too lengthy of a review as it will bore you out of your mind but let me get down to the specifics. Speed - I am sure you know the phone comes with a 1ghz Snapdragon processor. Don't doubt it any further, the phone is f'n fast. This will hit home with the BB users as I'm sure you are tired of seeing that black little clock or hour glass every time you try to do anything else but email. Typing - I won't say that the HTC's "keyboard" is better than the Blackberry's. It is not but its as close to it as they can get. Yes, the on screen keyboard does cause you to misspell words and hit a key that you did not intend to hit, but the Android system starts to learn how you speak (or type) after a while and makes the typing extremely easy. It basically predicts your next sentence and you can totally pick the words you want it to predict most often. I also like the Speech to Text recognition... This comes in very handy when driving and it is very very accurate. Emails - The phone has full Exchange support and the emails come in to the phone just as fast as they did to my Bberry. The phone also syncs your contacts and calendar. Screen - The screen quality is phenomenal. I have yet to see anything better than this. That said, it is IMPOSSIBLE to see the screen on a sunny day while outside. Web Browser - UNREAL!!!!!!!!! Full view of web pages, full Flash and Java support, pinch to zoom. Everything just works! Here is what I don't like about the phone: App Notifications - If you have a facebook, twitter, or any other third party application, the notifications don't come to the phone right away like they do on the blackberry. For instance in the facebook app, the minimum interval you can set for it to refresh itself (sort of like Send and Receive in Outlook) is 30 mins. No search in the Contact List - I'm not sure if I just can't find the feature but it seems like you can't search the Address Book for a contact. So if you are in the "A" letter portion of the Address Book and want to call a guy named Mike, you would have to scroll down to him. This obviously becomes very annoying when you have to call someone named William. Battery Life - Pretty much awful so far. After about 5 hours of mixed talk time, txt'ing, emailing, and web browsing my battery barely hangs on to life. I think that is pretty much all. As of now, I'm not planning to give it back to use my Blackberry instead. Overall, I love the phone. Coming from a Blackberry, it feels like I stepped into the 21st century with a shitty keyboard.