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Support my husband has HTC 10 and it has begun reviving all photos sideways. It is new phone and h

Discussion in 'Android Devices' started by burdonj, Sep 12, 2017.

  1. burdonj

    burdonj Lurker
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    Photos on HTC10 have begun arriving sideeays

     

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  2. lunatic59

    lunatic59 Moderati ergo sum
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    Is he holding the phone sideways when he takes them?
     
  3. burdonj

    burdonj Lurker
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    No. He is receiving them not taking them
     
  4. lunatic59

    lunatic59 Moderati ergo sum
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    Receiving them how? as part of a text? Shared gallery?
     
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  5. burdonj

    burdonj Lurker
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    In text from gallery/photos
     
  6. burdonj

    burdonj Lurker
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    In text from gallery
     
  7. lunatic59

    lunatic59 Moderati ergo sum
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    Is this a text from anyone or only specific people?

    I am assuming that the sender sees the picture in the right orientation in their message app. Have your husband try a different text app. Google's Messages is pretty straightforward.
     
  8. PyroSporker

    PyroSporker Android Expert
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    #8 PyroSporker, Sep 14, 2017
    Last edited: Sep 14, 2017
  9. burdonj

    burdonj Lurker
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    Arrive as part.of text but also only from my phone which is also htc10
     
  10. burdonj

    burdonj Lurker
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    this only happens to photos sent from my phone which is also htc10
     
  11. lunatic59

    lunatic59 Moderati ergo sum
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    Does this happen with photos both taken in portrait and landscape? (vertical/horizontal) No matter which image you send it's always rotated 90°?
     

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