1. Manufacturer - (HTC) 2. Model - (One M8) 3. Software version - (Android 5.0.1 / HTC Sense 6.0) 4. Specifics of the problem - (issue with the internal storage) 5. Phone is rooted I have this rooted HTC one m8 device, I've factory reset my device few days ago, since then I'm facing the following issues: 1- when trying to download an HTC security update, it fails with error saying that my storage is in "read only" mode. 2- all downloads are failing. 3- some applications updates like "chrome" fails with error 491 "i think" 4- when browsing my internal storage on the phone it shows nothing, actually it says "NO FILES", same happens when i connect the device to the laptop it shows no files on the laptop. This is clearly has to do with issues in my internal storage, but i couldn't find a solution. I need help please, I've been trying the last few days searching and searching for solutions with no luck, anyone can help?