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My Kocaso MID M762 7" tablet screen is black

Discussion in 'Android Devices' started by link194, Jan 19, 2013.

  1. link194

    link194 Lurker
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    Okay, so I just got my new Kocaso MID M762 tablet today. I turned it on, installed Kik Messenger, Google Chrome, and 4Shared. Then, I noticed that my screen was getting kind of fuzzy and the light was fading. Before I knew it, then screen went completely black. Here's the weird part though. I can put a flashlight right up to the screen and I'll be able to see it. So I used this and went to check my brightness setting, and it was all the way up and not at 0. So I am at a loss as to what to do now. Can anybody help me? I should also mention that I've tried resetting it, and that has not worked either.
     

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  2. mikedt

    mikedt 你好
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    Teachaaa
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    That sounds very much like the screen's backlight has failed, given you can still see what's on the screen by holding a flashlight to it. There's nothing you can do about it, apart from returning it for replacement or repair under warranty.
     

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