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My note 10+ is freezing when I'm using apps

Discussion in 'Android Devices' started by Cyberdev, Jan 6, 2020.

  1. Cyberdev

    Cyberdev Android Expert
    Recognized Developer Thread Starter

    So my note 10+ recently got Android 10 and I d preform a factory reset and when I use chrome or just a basic app my note 10+ is freezing witch forces me to press the home button and and close the app for it to work and my note 10+ didn't do this when I was on Android 9.what can I do?

     

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  2. Best Answer:
    Post #3 by MrJavi, Jan 6, 2020 (1 points)
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    so you performed a factory reset and it is still happening?
     
    mikedt and MrJavi like this.
  4. MrJavi

    MrJavi Android Expert

    Im not familiar with Android 10 or the Note 10+ but what you describe it might be that the OTA update was corrupted during the download process. This not common but it does happen from time to time. In fact, I recently helped someone fix this very issue on a Note 8. No need Booting into Safe Mode is of no use after factory reset. Flashing the official firmware via Smartswitch will fix the issues on your Note 10+, however, it wouldn't be my first choice.
    1 Try searching by device, carrier, and update to see if others are also experiencing the same issues.
    2 Use the warranty and take it to your service provider.

    Keep in mind I dont have a Note 10+.
     
    marctronixx, mikedt and ocnbrze like this.

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