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my phone goes into 2G instead of 4G

Discussion in 'Android Help' started by Android Question, Jan 10, 2014.

  1. Android Question

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    how do I fix the 2G mode it operates in when its suppose to have unlimited 4G with metro pcs. I just recently rooted it also. also for some reason now when I try to connect to my home WiFi I get an authentication error....
     

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  2. Rukbat

    Rukbat Android Expert
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    1) Are you in a 4G area when this happens? If so, call Metro and ask them to make sure that your account is properly provisioned.

    2) As for the wifi, make sure you're connecting to the correct signal, not a neighbor's signal with the same name, make sure you're not making a typo with the password.

    It's also possible that, unless you rooted it by using adb to push a few files, whatever program you used to root it did something wrong.
     

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