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Support My phone won't turn off

Discussion in 'Android Devices' started by Zizzer, Jun 5, 2011.

  1. Zizzer

    Zizzer Lurker
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    Jun 5, 2011
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    I just got this phone a couple weeks ago, and it as worked fine up until now. I held the power button on the side to turn it off, and the menu came up asking if I wanted to enable silent mode, enable airplane mode, or turn off phone. It is frozen on this menu now even though I selected turn off phone.

    Eventually the light turns off and I can't even turn it back on with the power button. When I plug it in, the icon at the top shows it's charging and the clock shows the right time, but the menu is still frozen there.

    What should I do? :(
     

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  2. Eddie Bombay

    Eddie Bombay Member
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    This may help.

     
  3. LaTuFu

    LaTuFu Android Expert
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    Yikes. All he needs to do is pull the battery out, put it back in and turn the phone back on.

    You gave him instructions for flashing a custom ROM from recovery mode.
     

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