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my phone

Discussion in 'Android Help' started by allan ALEXANDER, Jan 21, 2016.

  1. allan ALEXANDER

    allan ALEXANDER Lurker
    Thread Starter

    my phone only coming on n staying on the start up screen what do i do
     


    #1 allan ALEXANDER, Jan 21, 2016

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  2. androidmachine

    androidmachine Android Enthusiast

    Can you give us more information? What kind of phone is it and what version of Android is it running? Also, is it rooted and have there been any updates recently?
     
    #2 androidmachine, Jan 21, 2016
  3. allan ALEXANDER

    allan ALEXANDER Lurker
    Thread Starter

    BLU BOLD 4.0 L
     
    #3 allan ALEXANDER, Jan 21, 2016
  4. androidmachine

    androidmachine Android Enthusiast

    Have you tried a factory reset? (I don't know how to do that on your phone.) Is it rooted? Were there any updates recently?

    I'm sorry for all the questions. I'm just trying to figure out what we have to work with.
     
    #4 androidmachine, Jan 21, 2016
  5. allan ALEXANDER

    allan ALEXANDER Lurker
    Thread Starter

    i factory reset it and it still doing the same thing
     
    #5 allan ALEXANDER, Jan 21, 2016
  6. androidmachine

    androidmachine Android Enthusiast

    I've only seen this happen when some system files got erased or otherwise got corrupted. I really don't know any solution but to reflash stock ROM (or flash some other ROM built for your phone).

    Do you have TWRP or CWM installed? I'm guessing no, but it can't hurt to ask.
     
    #6 androidmachine, Jan 21, 2016
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