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Support My Pixel C screen is dark on startup and won't go to password lock screen can only turn it off.

Discussion in 'Android Help' started by Android Question, Apr 14, 2016.

  1. Android Question

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    Can anyone help with this?
     

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  2. SiempreTuna

    SiempreTuna Android Expert
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    You could try a 'debug' startup.

    How you do this can vary a bit between phones, but you could try holding the power button and the volume down button during startup. You should get a very old fashioned looking text-based menu with various options for restart - try one of those.

    NOTE: one of the options is a factory reset. You may wind up having to do a factory reset BUT it WILL delete ALL data on the phone so I would keep it as a last resort.
     

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