So I was playing around with my Evo in the car while my husband was shopping. I told him once he was in the car to drop me off at Old Navy. I ran in and when coming out decided to call my husband to tell him I was going into the store next door but I didn't have my phone. "Odd," I thought, "must have left it in the car." After coming out of the 2nd store and getting in the car, I told my hubby to dial my phone as I must have lost it in the car. Ring. Ring. Ring. Voicemail. Uh-oh. Tried again...nothing. Decided to go back to Old Navy to see if I put it down somewhere but I knew I hadn't since I was literally in there for less than a minute. My heart began to sink..."Did I drop it?" Upon walking into Old Navy I asked the 2 sales associates behind the counter if anyone turned in a phone. They glanced at each other. UH OH! The 3rd one chimes in, "Was it a droid?" Yes, why? Did someone just take it? Did someone turn it in but you let them take it? Where is it????? They all looked at each other before saying, "It's bad. Real bad. I think it got ran over." In horror I watched them hand over my Precious Evo....shattered! It must have fallen out of my lap and my hubby ran over it while pulling away! Now what? Do I got to the local service center and they'll hand over a replacement? Do I contact them online and file a claim? I pay the $7 a month for whatever that covers. Will I get a stupid refurb? I want a new one!!!! Are the screens that delicate? Should I purchase a screen protector for the next one??? Someone please console me. My husband doesn't understand my heartbreak and ensuing grief!!!!