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my s2 is stuck

Discussion in 'Introductions' started by aiveuq, Aug 10, 2012.

  1. aiveuq

    aiveuq Lurker
    Thread Starter

    I got an alert that an update for my Samsung Galaxy S2 to the latest firmware is available, the process reached as far as the installation percentage count was completed after that my phone froze/stuck for hours on the welcome screen, the one with the the phone model with a yellow alert icon on it. I've restarted it several times but it goes no further, i took the battery out same thing. Now it is turning on automatically when the battery is in and staying on the screen. Can anyone offer a solution to this. Thanks very much for any help.
     



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  2. DonB

    DonB ♡ Truth, Justice and the American Way !! ♡ ™
    Moderator

    I would check in your device forum first to get the proper answer, but did you root this phone prior ??

    Welcome :ciao: ,we are glad to have you, hope you enjoy the site.
     
  3. Rush

    Rush {<>}~{<>}

    Glad to have ya! :)
     
  4. chrlswltrs

    chrlswltrs Extreme Android User

    Welcome to the forum!

    Which version of the GSII do you have? What update were you trying to perform, OTA? Was your phone rooted prior to the update? A little more info and the situation and we can try to better assist you.
     
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