Help my Samsung Galaxy S3 is sending texts by itself

[bloobie123]

Hi everyone new to the forums, my wifes phone seems to be sending texts randomly without her doing it. I talked to ATT about the issue and they said to reset the device and if the error persists to contact warranty for a new device.


has anyone had this issue happen to you or know of any known way of fixing it?



bloobie123

 

[Mikestony]

Hi everyone new to the forums, my wifes phone seems to be sending texts randomly without her doing it. I talked to ATT about the issue and they said to reset the device and if the error persists to contact warranty for a new device.


has anyone had this issue happen to you or know of any known way of fixing it?



bloobie123

Welcome to AF!
That is odd! Does it send texts to random contacts? And what is the content of those texts?
Do you use the stock messaging app?

 

[bloobie123]

No it seems like it. Is sending. Old texts. From the past. Doesnt matter if its a contact or not. My wife swears she didnt text these people. And shell get texts saying what are you talking about..



I am guessing nobody had has this issue

 

[ceva321]

that is funny, the phone does not text messages by itself, what is most likely is happening is the texts THAT SHE ACTUALLY TYPED never got sent for some reason .....and now they are..... or she is lying to you!!!!

 

[quickaudi]

Have her delete all the old texts and clear data/cache in the messaging app.

 

[bloobie123]

How do you clear data/cache in messaging. I went in there and went to setting and dont see anything about clearing cache and or data



Maybe thst is the case ive had it happen to me a couple times where. I sent my sister a picture and she texted me a week later saying I just got your picture text. And ive gotten random pictures sent to me from my wife multiple times hours later . But she called att and had her pull the battery for 5 minutes and they reset her phone frim the cell phone tower or something and she hasnt had any issues since last night.


Its weird because on att website you can see texts going back and forth but she says she never got those texts and never sent anything . She was at work.

 

[Rxpert83]

It would be in the phones settings
Under Manage apps or just apps

 

[UserName872]

Not that it is likely but its worth mentioning.... Have you tried running a virus scan?

 

[ceva321]

from the play store download Norton Security & Antivirus

is free and works great!

 

[bloobie123]

i will try the anti virus thing when i get home. its odd that its been doing it because people have been texting saying what are you talking about and question marks and what the ?... but ill get the messaging cache/data cleared, and im going to just do a full wipe of the phone and restart it later tonight.



hopefully it fixes the problem, thus far it seems we have had nothing but issues with the samsung galaxy line of phones... we love the phones they are great, but buggy with issues