I'm having issues connecting my phone to my Kies on my laptop. I think the cord works because my phone will charge, but Kies won't connect to my phone. I've been looking around and I believe it has to do something with a CDC Serial and/or drivers? I'm becoming more cautious with my laptop, so I normally avoid downloading things I'm not 100% sure of, so I'd appreciate a direct link. I'm very new to all of this, with this phone being my first Samsung phone and I don't normally use forums, so I apologize if this question is misplaced or anything.