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My Samsung GT-S5830i wont connect to my laptop

Discussion in 'Android Help' started by Android Question, Aug 8, 2013.

  1. Android Question

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    When I try to connect my mobile to my laptop I get a message on my laptop saying the driver is not recognized. The phone will charge on one of the USB ports but not the others and it doesn't show up in My Computer as an external drive meaning that I can't transfer music, photos or any kind of files from my PC to the phone or vice versa.

    Is there a software update or fix for this please.

    Many Thanks
     

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  2. SiempreTuna

    SiempreTuna Android Expert
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    You might want to try a different USB cable - seems that cables are easily damaged and that is as often as not the cause of these sort of issues.
     
  3. divinebovine

    divinebovine Android Expert
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