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Support my Sony X10 has locked after the security pattern locked out

Discussion in 'Android Devices' started by twixem, Aug 7, 2010.

  1. twixem

    twixem Lurker
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    I have a sony ericsson X10, it has a security pattern lock on the phone. However this has gone off in my pocket and now the phone is locked. I can not remember the google email address for the phone and now i can not access the phone. Orange customer service has told me to get in touch with google, in order to delete the old account [whatever that may be] but there is no number for google customer service. Anyone....please help!!!!!
     

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  2. Wessex

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    Would a factory reset do the job? There should be a way using the power button and one or more others to instigate a factory reset.

    Wessex
     
  3. kez123

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    This has now just happened to me!! have you sorted this? i have also reset my password on google mail and it still wont let me sign in. and there is actually no way of getting in to my phone???? please help i cant live without my phone :(
     
  4. rosered

    rosered Android Expert
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    If you know your email account name then you could try typing in 'null' as a password which has worked for some people.

    If not then you will have to run a repair/reset via Sony Ericsson Update Service which will wipe your phone back to factory settings and you can then reload everything from new.
     
    yelmel07 likes this.
  5. gunny5821

    gunny5821 Android Enthusiast
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    +1 - Hey RoseRed :p
     
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  6. Elizabeth.Ann

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    please helpp!
     
  7. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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    Please do as rosered outlined regarding running an Update or Repair of the software on your handset to remove the lock.
     
  8. yelmel07

    yelmel07 Lurker
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    i had tried everything and before completely wiping my phone thought to give the null a try. it worked. thanks
     
    vaibhavi likes this.

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