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Support My Sony Xperia S won't boot up beyond sony logo? How do I get data off phone?

Discussion in 'Android Devices' started by jwardmagic, Jul 13, 2014.

  1. jwardmagic

    jwardmagic Lurker
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    My phone randomly stopped booting up properly. It boots to the sony logo, and then freezes at it. Occasionaly the logo doesn't appear and just the back light comes on, and nothing else. Whatever has happened, it seems a proble with the OS or CPU. My data must still be on the phone but I have no way of accessing it in my knowledge. How can I get the data off my phone if it's not booting up? I do not want to do a factory reset as this will wipe my data and I'm planning on getting a new phone soon anyway... is there an option to take it somewhere to get done properly?
     

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  2. Tyseyh

    Tyseyh Android Expert
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    Only way, to my knowledge is to use Flashtools and get a stock ROM, flash that and untick SD card when wiping data.
    This may not work if it is hardware causing the phone not to boot.
     

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