I have a Samsung Stratosphere. This is a re-manufactured model that I purchased because my first one (a brand new phone) would not connect to my PC after a month of having it. This is getting on my nerves. I have looked up multiple forums on my phone and they all say exactly what the instruction manual says: Android will pop up and ask if I want to connect to my PC via mass storage mode. No Android icon, no mass storage mode connection, no anything that demonstrates that this phone is responding to my PC. I have 30G of pix, flix and dox that I would love to transfer to my PC, because, as handy as a smart phone is, they can be quite stoopid when you need to things that require an actual computer. Any valid suggestions? Or should I call my provider and tell them that I am the owner of yet another dud?