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Support My Verizon Temporarily Unavailable

Discussion in 'Android Devices' started by AcePuppy, Apr 19, 2010.

  1. AcePuppy

    AcePuppy Well-Known Member
    Thread Starter
    38

    Apr 15, 2010
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    Looks like they finally put up the banner on there website and signing in to your account is temporarily unavailable. ALSO, maybe this was there before but it states 4/16-4/19 Activation is FREE ONLY during that period.
     

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  2. TheSultan

    TheSultan Well-Known Member
    183

    Mar 6, 2010
    1,483
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    Operations Manager
    Rochester, NY
    I was on earlier around 1-2 this afternoon and the site was wicked slow. How can activation be free only between 4/16 and 4/19? The phone does even come out until 4/29?
     
  3. mched

    mched Well-Known Member
    43

    Mar 31, 2010
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    Manager
    Valencia. CA
    It's working again. :)
    I just placed an order about 10 minutes ago and it was very quick!
     
  4. AcePuppy

    AcePuppy Well-Known Member
    Thread Starter
    38

    Apr 15, 2010
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    Maybe for you, I still can't login.
     
  5. Hockey152

    Hockey152 Well-Known Member
    33

    Feb 19, 2010
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    California
    yeah it was quick around 4:30 when i was placing the preorder until I had to call verizon about my account and by the time we finished it was back to being slow.... cant do anything now on the site....
     
  6. UHF3

    UHF3 Well-Known Member
    43

    Apr 16, 2010
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    Verizon is ridiculously slow if not impossible. It took me over 30 minutes just to pay this months bill. I've been randomly trying to put my pre-order in, haven't had any luck yet though.
     
  7. Crashumbc

    Crashumbc Well-Known Member
    223

    Apr 7, 2010
    1,810
    550
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    IT god
    B'more
    LOL it keeps telling me I'm not the one financially responsible for the account...

    does this mean I don't have to pay the bill?

    :p
     
  8. jpr18

    jpr18 Well-Known Member
    38

    Apr 8, 2010
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    Student
    IL
    When I kept trying to "upgrade my phone" nothing would happen...it would keep stalling....VZW keeps touting this fantastic new "My Verizon", but what good is it when it doesn't work?

    Finally managed to get my pre-order in and done after, strangely I switched from Safari to Firefox. Last night, it was going slow on Safari so I switched to Firefox where it didn't work at all! Then I switched back to Safari and it worked fine.
    Odd.
     
  9. AcePuppy

    AcePuppy Well-Known Member
    Thread Starter
    38

    Apr 15, 2010
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    Firefox doesn't even allow me to login, IE allows me to login but clicking anything after that either stalls out or just never goes anywhere. They are either getting more pre-orders then they thought or someone is attacking them.
     
  10. Crashumbc

    Crashumbc Well-Known Member
    223

    Apr 7, 2010
    1,810
    550
    223
    IT god
    B'more

    Yeah, I keep trying to tell myself, there can't possibly be a "run" on this phone no one but geeks know about it. But I'm starting to get nervous...
     
  11. AcePuppy

    AcePuppy Well-Known Member
    Thread Starter
    38

    Apr 15, 2010
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    Now I'm getting the temporarily unavailable message again, but its quick, still doesnt help me upgrade, lol.
     
  12. demosthenes

    demosthenes Well-Known Member
    18

    Mar 15, 2010
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    Portland, OR
    It does that to me every single time I try and upgrade. Very aggravating...

    I'm not worried about it selling out. I just want to order the damn thing and get it over with.
     
  13. AcePuppy

    AcePuppy Well-Known Member
    Thread Starter
    38

    Apr 15, 2010
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    I wonder if the 4/16-4/19 free activation applies to only new contracts. Hopefully its free for current contracts as well, if I can't get in tonight.
     
  14. QrafTee

    QrafTee Well-Known Member
    128

    The website is being bogged down by our presence and ordering. My order failed 12 times last night and it only worked this morning. Those of you pre-ordering will have to be patient.
     
  15. AcePuppy

    AcePuppy Well-Known Member
    Thread Starter
    38

    Apr 15, 2010
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    Looks like its alive again but still crawling a bit.
     
  16. Rdjr74

    Rdjr74 Well-Known Member
    78

    Mar 31, 2010
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    Cincy
    I can get as far as the Upgrade Phone Page then it goes to a default page(time out page I assume). Been that way for the past hour for me.
     
  17. jtrink

    jtrink Member
    16

    Apr 8, 2010
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    as of 10:18 I cannot get past the phone upgrade screen! Blast!
     
  18. jtrink

    jtrink Member
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    Apr 8, 2010
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  19. wi_badger

    wi_badger Member
    16

    Mar 23, 2010
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    Same problem here, must have taken me 20 attempts to get the order completed but I did it. Must have been the hundreds of 4-letter words I used.

    Definitely looking forward to my first smartphone.
     
  20. varaonaid

    varaonaid Well-Known Member
    103

    Sep 4, 2009
    618
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    VT!
    Arrrrgghhh!! Been trying for a couple of hours now. Sheesh, you'd think a communications company could sort their servers out better. As someone else said, maybe the new "My Verizon" isn't working out too well. I guess I'll keep at it but this is frustrating. I keep getting stalled or get put back at my vzw. :( I want to get this ordered too! Maybe it's those west coasters ordering after dinner ;)
     
  21. triplegmax

    triplegmax Member
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    Mar 19, 2010
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    its unbearable trying to get this to go through. made it to the final payment step 4 times today/tonight...
     
  22. varaonaid

    varaonaid Well-Known Member
    103

    Sep 4, 2009
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    VT!
    Ohhh, you're lucky! I ddin't make it that far yet... :(
     
  23. triplegmax

    triplegmax Member
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    Mar 19, 2010
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    haha not that lucky...cant finish it!

    edit..i got lucky. it went through and it was fast :)
     
  24. jtrink

    jtrink Member
    16

    Apr 8, 2010
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    Website back up. Don't forget to do the free shipping (promo: FREEOVERNT) when checking out!
     
  25. jpr18

    jpr18 Well-Known Member
    38

    Apr 8, 2010
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    Student
    IL
    When I ordered this afternoon, it wouldn't take the promo code and defaulted to free overnight with no other options.
    Seems like VZW's webmaster is overloaded and confused.
     

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