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General Mysterious Broken Piece

Discussion in 'Android Devices' started by Langzaiguy, May 31, 2013.

  1. Langzaiguy

    Langzaiguy Member
    Thread Starter
    5

    May 2, 2011
    5
    0
    5
    Teacher
    Kentucky
    I went to charge my phone yesterday and the charging port felt strange. I remove the plug and a piece falls out. The plug still fits snugly, the phone still charges and is able to transfer data via USB. I tried to stream video from it using a friend's micro to HDMI plug. That, would not work. It wouldn't even charge. I'm assuming that the piece was necessary to stream video, however I don't know if his equipment was functioning properly with mine. The piece is roughly a square centimeter--perhaps a bit smaller. Any ideas?

    See attached picture.
     

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  2. jzebrahockey

    jzebrahockey Well-Known Member
    68

    Jun 20, 2011
    337
    109
    68
    Male
    IT for a credit union and freelance computer repai
    La Habra, CA
    I would take it back to the store you got it from and get a replacement phone. Do it sooner than later. Not sure what that piece is for but if it came from your phone it was there for a reason.
     
    Langzaiguy likes this.
  3. bulla16

    bulla16 Active Member
    18

    Feb 17, 2010
    44
    13
    18
    Male
    Automotive research
    Nashvegas, TN
    I would agree on swapping it out if a piece fell out of it, but I also wanted to mention that the S3 wouldn't do MicroSD to HDMI without the Samsung proprietary adapter, so the S4 may be the same...:(
     
  4. lotus49

    lotus49 Well-Known Member
    153

    May 9, 2011
    1,513
    232
    153
    Male
    Yorkshire
    It is. You need the proprietary 11 pin Samsung MHL adapter.

    I'd definitely take it back though. They don't put superfluous bits in. If something fell out, it shouldn't have.
     
    Langzaiguy likes this.
  5. fatalfury

    fatalfury Well-Known Member
    58

    Apr 2, 2011
    154
    19
    58
    Male
    Cell Phone Tech at Omar Wireless in Rialto Ca
    San Bernardino CA
    came off your speaker on the bottom portion of your phone on the back
     
  6. Langzaiguy

    Langzaiguy Member
    Thread Starter
    5

    May 2, 2011
    5
    0
    5
    Teacher
    Kentucky
    I checked, and the speaker is intact. I'll take it in today and see if they can test it. Strange that the plug still fits snugly.
     
  7. BzB

    BzB Well-Known Member
    93

    Oct 6, 2009
    521
    106
    93
    looks like the speaker cover to me too. won't affect the operation of the speaker.
     
  8. Langzaiguy

    Langzaiguy Member
    Thread Starter
    5

    May 2, 2011
    5
    0
    5
    Teacher
    Kentucky
    Well I took it in to my local Verizon store. They compared my S4 with one of theirs and they diagnosed the problem as a broken guide. They said that I could send it in to verizonwireless.com (where I bought it) to get a new one. Or, wait and try out the HDMI video. They said the S4 had a one year warranty that does not cover water damage or dropping and that this would be covered.

    I think what I may do is wait until the next MHL/HDMI converter comes out for the S4, presumably next month, and test it out.
     

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