Hello Everyone,

Please help me out with my locked phone.

My 6 year child was texting on WhatsApp somehow the mobile got restart and screen got locked. All the notifications are there on the mobile but when I scroll to unlock the phone it shows some mysterious lock with only "text box with keybord, and two buttons one for emergency call and and another for cancel".

Images are attached. Please check and help me out with this.
(I have hided some personal details by removing it from the images)

Regards
Sanjay

 

I have set the pattern lock for screenlock. It was working fine. I don't know how this came, now I don't know how to deal with this.

 

Yes I still have the locked screen after the multiple reboots. Every time I reboot I see notifications on the mobile screen but whenever I try to unlock the phone the mysterious text box comes. I don't know what to do with it.

The FRP will format all the data and I don't want to do that. I have many important pics and files in phone memory, I want to retrieve it.

 

Well hard rest will wipe all the important data. If someone help me to know why this box has appeared I will get to know how to deal with it.
If source of this box will be know, half solution will be done.
Would you help me to find out where that box comes from, what generates that box, why I am getting that box?

 

no i havent installed lockscreen app