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MYtouch4g help

Discussion in 'Introductions' started by may20, Apr 25, 2012.

  1. may20

    may20 Lurker
    Thread Starter

    the software update came to my phone, clicked ok, downloaded to 84% restared itself now stuck on tmobile screen, took it to tmobile store, they told me software not there, still stuck on white screen with tmobile/mytouch4g logo even when I take battery off and restart. I tried factory reset (hardware-using power/volume buttons) not helping either, same screen on. Please help!!!!!

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  2. Rush

    Rush {<>}~{<>}

    Hi may20..

    Welcome aboard. Sorry to hear about your problem - however...let's see if anyone over @your device's support forum might be able to help you figure out what's going on with your phone.

    Here is a link to that area: T-Mobile MyTouch 4G - Android Forums

    Good luck. :)

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