My friend's phone messed up today. He was in a meeting when he got a call and he shut if off entirely. Later he tried to make a call but got stuck with some googoo crap about signing in with his email address or phone number. At least that's what it was showing when he brought it to me. Some alleged computer expert couldn't fix it. When I saw it I just typed in his email address though I hated to do it, and that apparently fixed it. I noticed, however, that instead of having an app drawer, his N200 brings up a keyboard and asks him to type the name of the app (!?). I have never seen such nonsense (of that particular type). Before somebody mentions Nova, allow me to mention that although I might very well choose that for myself, he has almost no idea of how to operate these things. Then again, if I did, I probably wouldn't keep asking all these crazy questions. Another thing: there is an app that he absolutely loves and which I could have sworn I downloaded for him, but it wasn't listed, even in settings. I did get the apk, but now it wants his password. Of course he has no notion of what it is and neither do I, which is why I asked for a reset. I keep checking email and it still isn't there, spam either. I've noticed that he does not seem to have a googoo account associated with the device (thank goodness) and that the googoo apps are correspondingly bare (mere m or even k rather than gb). Does this have something to do with it? I've been checking his email account on my phone, and the other stuff he regularly gets that way is there. I don't want to risk opening the floodgates over that single app.