I've been getting this message when I get a picture sent to my via mms. Today, it was of my grandson at an Independence Day parade in Columbus, OH where they have gone for a funeral. But it isn't the first time, and it isn't just when she sends a picture. I reviewed a couple of other forums out there and didn't find a fix. I did a shutdown and start-up and I could download it then, but this seems a bit of a cumbersome way of having to get an MMS in 2011. Has anyone else had this on the XPRT and have you found a better fix?