1. Download our Official Android App: Forums for Android!
  2. We apologize for the disruption in email services! They are sending out now, but there is a backlog, so it may take a little time to catch up.

Support Need Assistance with Face & Pattern Unlock Feature

Discussion in 'Android Devices' started by Tanm0y, Oct 6, 2012.

  1. Tanm0y

    Tanm0y Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Oct 6, 2012

    Oct 6, 2012
    4
    0
    5
    I have got an Atrix 2 running on Android 4.0.4

    I cant enable Face or Pattern Unlock Feature in Security. The Pattern Unlock feature did exist since Gingerbread and then worked fine when I upgraded it to Android 4.0.4
    Today I tried to enable face unlock, it asked me to enter pin. As soon as I enabled pin, face & pattern unlock feature got disabled & greyed out. It says "Disabled by administrator, encryption policy or credential storage"
    I dont have any administrator enabled on my phone, so this message baffles me. Could you please suggest a way out?

    Thanks in advance.
     

    Advertisement

  2. sdrawkcab25

    sdrawkcab25 Android Expert
    Rank:
     #67
    Points:
    423
    Posts:
    5,589
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    5,589
    2,005
    423
    Male
    PA
    You should only have to disable the pin requirement. You can't have both turned on at the same time.
     
  3. Tanm0y

    Tanm0y Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Oct 6, 2012

    Oct 6, 2012
    4
    0
    5
    its not allowing me to disable it. I cant even select no security :(
     
  4. sdrawkcab25

    sdrawkcab25 Android Expert
    Rank:
     #67
    Points:
    423
    Posts:
    5,589
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    5,589
    2,005
    423
    Male
    PA
    Interesting, this is your personal phone?
     
  5. Rxpert83

    Rxpert83 Dr. Feelgood
    Rank:
     #12
    Points:
    1,953
    Posts:
    17,940
    Joined:
    Aug 30, 2011

    Aug 30, 2011
    17,940
    13,151
    1,953
    Male
    Graduate Student
    MN
    Are you rooted?
     
  6. Tanm0y

    Tanm0y Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Oct 6, 2012

    Oct 6, 2012
    4
    0
    5
    Yes
     
  7. Tanm0y

    Tanm0y Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Oct 6, 2012

    Oct 6, 2012
    4
    0
    5
    Could you please explain, i am not very techy
     
  8. Rxpert83

    Rxpert83 Dr. Feelgood
    Rank:
     #12
    Points:
    1,953
    Posts:
    17,940
    Joined:
    Aug 30, 2011

    Aug 30, 2011
    17,940
    13,151
    1,953
    Male
    Graduate Student
    MN
    Being rooted is gaining administrative access to your device. If you haven't heard of it, you most likely arent rooted :)
     
  9. macgiobuin

    macgiobuin Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    323
    Joined:
    Jan 19, 2011

    Jan 19, 2011
    323
    32
    63
    Police Lieutenant
    Chattanooga, TN
    Give it a day to catch up. Let the phone drain to 5%. Turn the phone OFF. Recharge the phone and let it charge for an hour or two AFTER the battery says it is at 100%. REPEAT for a couple days. That process will help extend your battery life AND help the apps/systems/processes catch up to ICS.
     

Share This Page

Loading...