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General need help asap!! mine phone is playing by itself

Discussion in 'Android Devices' started by barbz, Aug 15, 2013.

  1. barbz

    barbz Active Member
    Thread Starter
    16

    Jul 22, 2013
    25
    1
    16
    Female
    clerk at credit union
    sulphur, La
    I have 2 audiobooks on a sd card in its on folder with music in another folder and twice, the book started playing by itself...help before I go get my iphone back!!
     

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  2. zebug

    zebug Well-Known Member
    68

    Apr 2, 2010
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    Petroleum Engineer
    Houston, Texas
    did you try a reboot?
     
    barbz likes this.
  3. Goodspike

    Goodspike Well-Known Member
    143

    Dec 28, 2010
    1,144
    143
    143
    Male
    Seattle
    Seriously, my guess would be your phone is connecting to a bluetooth device, and that is causing the music to start playing.
     
  4. B2L

    B2L Well-Known Member
    233

    Jan 17, 2011
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    Salt Lake City, UT
    Barbz, what app are you using to play the audiobooks? I'd assume it's likely a problem with the app and not the audibooks or your phone.
     
    barbz and Brian706 like this.
  5. Brian706

    Moderator
    1,053

    Jul 25, 2012
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    Male
    Drafter
    Washington
    Cleaned up the thread a little bit. Please stay on-topic, especially in help threads, and keep it civil please. :)

    Any questions/concerns, please PM me.
     
    D-U-R-X, Petrah, ocnbrze and 4 others like this.
  6. barbz

    barbz Active Member
    Thread Starter
    16

    Jul 22, 2013
    25
    1
    16
    Female
    clerk at credit union
    sulphur, La
    thanks for the help, coming from an iphone, android is very different. sorry if I am being a bother, anyway bluetooth is off and there are 3 players on s4, es media, google play and sound player I am not sure which one was using it as it came on when I was away from my desk, someone told me poweramp is a good music player. should I delete those and install that one and a book reader?
     
  7. B2L

    B2L Well-Known Member
    233

    Jan 17, 2011
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    Salt Lake City, UT
    I don't know if that would fix the issue. If it's caused by the stock music player, you're unable to delete that app; since it's a system app. I did some research and have found several S4 users are experiencing the same problem.

    The only thing I can suggest would be doing a factory reset. This youtube video can walk you through the process.

    Samsung Galaxy S4 Factory Reset Hard Reset - YouTube
     
    ocnbrze and barbz like this.
  8. barbz

    barbz Active Member
    Thread Starter
    16

    Jul 22, 2013
    25
    1
    16
    Female
    clerk at credit union
    sulphur, La
    thank you B2, also I have had to reset my phone twice today because it wouldn't download or do anything with 4g...is this normal? thank you for your help I will do the reset when I go home tonight
     
    scary alien likes this.
  9. B2L

    B2L Well-Known Member
    233

    Jan 17, 2011
    1,833
    658
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    Salt Lake City, UT
    That all depends on coverage. Do you normally get 4G in that area? If so, you might want to take it in to AT&T. Or at least check with them, in case they were having an outage in your area. You could be having hardware issues, that are causing several problems.
     

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