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Support Need help bad with my LG G2X Please!

Discussion in 'Android Devices' started by simplydana, Jan 14, 2012.

  1. simplydana

    simplydana Newbie
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    Jan 14, 2012
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    Help needed badly with my Lg G2X
    I have had this phone for almost 2 months now. I bought it over the internet through t-mobile the rep said I had the ins. come to find out when I got my first bill she never added it on. T mobile states its to late! Problems that I am having with my phone: It keeps locking up, It reboots by its self, It wont Tether, The blue tooth wont work, Voice mail just started working out of the blue, Battery life might last 4 hours with hardly any use, Touch screen freezes well I guess that's a start. Any one know how to fix any of these issues???? Please Help if you can. I'm Desperate. A.S.A.P.
    Thanks
     

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  2. Crashdamage

    Crashdamage Android Expert
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    Warranty should cover it.
     
  3. aquaitious

    aquaitious Android Enthusiast
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    As Crashdamage stated, you have a warranty on it.

    It's a manufacturer's warranty that is good for a whole year from the date of purchase. So just call up T-Mobile and tell them what's going on and they should have it replaced.

    They'll most likely charge $20 bucks to get it replaced, but if you're patient enough, call back multiple times and argue, they can waive that fee for you (even if/when they say they can't).
     
  4. timmyjoe42

    timmyjoe42 Well-Known Member
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    You should be able to go into any corporate store, where they should give you a replacement device, and a label to send your old one back. If you don't send the old one back in the time they give you (might be a week) they will charge you full price for the device they gave you. (My wife did this with her old Nokia, and for $10 (might have been shipping) they swapped out the device.)
     
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