Need help fast!!!

[shawheim_a]

hey guys! one of my friends just upgraded to a hero and he said that all his text messages are being grouped as one big thread, no matter who it is from it shows up in just one giant thread. anyone have a solution or have had the same problem? i told him id check with you guys first before he goes back to the sprint store.

 

[bee976]

is he using the stock messaging program?

 

[mustangdvx]

hey guys! one of my friends just upgraded to a hero and he said that all his text messages are being grouped as one big thread, no matter who it is from it shows up in just one giant thread. anyone have a solution or have had the same problem? i told him id check with you guys first before he goes back to the sprint store.

Have him download Handcent SMS from the app store. Go back to the stock messages app, disable notifications. Send him a text and see if it is separared.

 

[bee976]

^^^what he said.

 

[Kelmar]

hey guys! one of my friends just upgraded to a hero and he said that all his text messages are being grouped as one big thread, no matter who it is from it shows up in just one giant thread. anyone have a solution or have had the same problem? i told him id check with you guys first before he goes back to the sprint store.

Delete all texts, clear data from Messaging app (through settings), power cycle the phone.

See if that helps.