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Need Help Re: Account Setup Problems

Discussion in 'T-Mobile' started by digitalbliss, Oct 23, 2011.

  1. digitalbliss

    digitalbliss Lurker
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    Jun 24, 2011
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    Okay, so here's what I'm wondering if anyone here has had experience with or may know any answers to...

    I tried to setup new service with T-mobile to take advantage of the G2x deal. Because of my credit, I'll have a $100 deposit and that's perfectly fine with me. Aaaanyway, we get to the second step of the online process and enter ID Number/Exp. date, SSN, and Debit Card info, hit submit, and it takes us right back to that second step.
    So I call directly after to try and get the sales dept. help and, apparently, they have the same problem.
    I've been told that the account has been forwarded to the offline team and the account will take between 24 and 48 business hours to setup.

    Has anyone else had this problem?

    I've also been told that the account was at least approved, which I was worried about because my ex-wife had an account in her name and owes on a bill from when we were married, although my name was not on the account, nor have I ever had service with them under my name.

    Does anyone know if this will cause problems with me setting up an account?
     

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  2. MooseJaw

    MooseJaw Newbie
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    Jul 12, 2011
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    There may be a delay if they find a common billing address. They must weed out the professional scammers and deadbeat. Be patient and you should be accepted.
     

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