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Need help receiving photo's on messages

Discussion in 'Android Devices' started by Bingo2003, May 29, 2019.

  1. Bingo2003

    Bingo2003 Newbie
    Thread Starter

    My wife is not able to receive or view pictures on text messages. Only thing that shows is a round blue dot that keeps going round and round. Not sure what happened she used to receive photo's.
     


  2. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Check her APN settings: if something's happened to them she won't be able to download MMS.
     
  3. Bingo2003

    Bingo2003 Newbie
    Thread Starter

    How do I do that?
     
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    In the mobile data settings. On a recent phone you'll have to look under "advanced". APN =Access Point Names. You can find the correct settings for your service provider on the web.
     

Moto G(6) Forum

The Moto G(6) release date was April 2018. Features and Specs include a 5.7" inch screen, 12MP camera, 3/4GB RAM, Snapdragon 450 processor, and 3000mAh battery.

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