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Need help retrieving contacts and texts after screen went black

Discussion in 'Android Devices' started by Kevin Hughes, Apr 1, 2016.

  1. Kevin Hughes

    Kevin Hughes Lurker
    Thread Starter

    Hi there,

    So the screen on my LG Volt recently went black but is still awake apparently. It turns on, vibrates, and gives audible notifications. Would really love to be able to get the contacts and texts off of it. USB debugging is not enabled and it's not rooted. Took it to the Sprint store but they said they couldn't help. Also took it apart to look for a bad connection or whatever but clearly that didn't help. Moved the external SD to the new phone (htc one m9) which had a very recent LG backup but haven't been able to figure out a way to make it helpful. Any and all assistance would truly be appreciated!

    Kevin
     


  2. kwiknuts

    kwiknuts Well-Known Member

    maybe plug in to usb port to pc then open file explorer and copy everything from phone u can find to pc ?
     
  3. tyronius

    tyronius Newbie

    Contacts should all be synced to Google. And txts should be on the cloud, unless you didn't enable it. I use titanium backup myself, it makes it a whole lot easier.
    Is the htc running the same version of android?
     
    SykkNyzz likes this.
  4. Kevin Hughes

    Kevin Hughes Lurker
    Thread Starter

    Hi,

    Thanks for the replies. Figured it out myself. Turns out the backup on the SD card was the key. Got another LG phone and restored to that backup. Was happily able to transfer contacts and texts to the new phone.

    Clearly I've learned my lesson about backing up. Google account didn't sync all contacts. Should probably link them. Not sure about texts on the cloud. Will have to look into that as well.
     
    SykkNyzz likes this.

LG Volt Forum

The LG Volt release date was May 2014. Features and Specs include a 4.7" inch screen, 8MP camera, 1GB RAM, Snapdragon 400 processor, and 3000mAh battery.

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