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General Need help / S7 stuck on Startscreen

Discussion in 'Android Devices' started by tobipr, May 22, 2016.

  1. tobipr

    tobipr Lurker
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    hi all.
    just in time for vacation i have received my new samsung s7 yesterday. I didnt do much, basic setup, some apps, navigation on the road and some pictures of beautiful croatia. When we came back to the hotel it suddely switched off and restarted but workagain. A few minutes later this happened again - just that it didnt restart anymore. All can see is the samsung galaxy s7 startscreen. I've tried multiple resets and all possible other solutions I could find online. But all I see is the startscreen.

    I have let the battery run out overnight and charged it 3 hours this morning. Still the same...
    Sometimes it shows the battery icon with a lightning inside. No matter if plugged in or not.

    I cannot acess recovery menu because it doesnt even get to the samsung screen.
    What I can do is odin mode but I dont know what to do with it really

    At first I wanted to find a way to save all the hoiday photos I did but now I just want to make it work!

    would be great to get some advice what my options are. I guess it doesnt help that I am in croatia with shitty internet connection and only a macbook (no windows) with me.

    Thx for your help!,
    ,
    Tobi
     

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  2. Snakeyeskm

    Snakeyeskm Android Expert
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    Can you list the different ways of starting/restarting you have tried?
    For example: simultaneous volume down and power off etc. etc.
     
  3. tobipr

    tobipr Lurker
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    According to the guy on youtube I have tried all of them :) Today the phone was suddenly on again, I quickly plugged it to my computer but before I could save the photos it wen off again. Same situation now as mentioned above :/
     
  4. jamesava

    jamesava Newbie
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    How To Restart A Frozen Samsung Galaxy S7
     

Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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