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Support Need Help to update Samsung Galaxy S4 to Version 4.4.4

Discussion in 'Android Help' started by Snooper111, Jul 26, 2016.

  1. Snooper111

    Snooper111 Lurker
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    I really need help to update my Samsung Galaxy S4. My version is 4.3 and my model number is Samsung-SGH-I337. This phones network was once part of AT&T but it is not connected to MetroPCS. Every time I want to update the phone I go to settings then to About device and finally to Software update. Instead of showing the typical Software update menu it is supposed to show, it reads AT&T Software update which then when I click check for update it states "Current Software is up to date " Which then I really don't know what to do. My phone is not rooted but if in order to update it I need to root it I can find a way to do it.
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    #2 Jfalls63, Jul 26, 2016
    Last edited: Jul 26, 2016

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