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Need help with Sync problems

Discussion in 'Android Devices' started by ironhead, Apr 11, 2012.

  1. ironhead

    ironhead Lurker
    Thread Starter

    I have a HTC incredible, installed sync on the PC, and have USB debugging turned on. Every time I try to sync the phone and PC I get this message.

    Fail to mount/unmount device storage card. (1020)

    I am trying to access pics on the phone storage so don't see what the SD card has to do with this. Also when I look at the details info on a pic it says that it is stored on the SD under DCIM/100media. The DCIM folder is empty there is no 100media sub folder to open. I have looked under every folder on the SD card and the pics aren't there so I need to be able to sync phone memory to PC in hopes of retrieving them.

    Thanks
     


    #1 ironhead, Apr 11, 2012

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  2. mike01

    mike01 Lurker

    Try just connecting phone to computer (not syncing, just conecting as an external drive.) For this go to Menue - Settings - Connect to PC and select Default connection type "Disk Drive."
    This will allow you to browse your phone as if it's an external drive.
     
    #2 mike01, Apr 12, 2012
    ironhead likes this.
  3. ironhead

    ironhead Lurker
    Thread Starter

    Mike01 you are the man. Did exactly that and it worked like a charm.

    Made my wife very happy.

    Thanks again.

    Ironhead
     
    #3 ironhead, Apr 13, 2012

HTC Droid Incredible Forum

The HTC Droid Incredible release date was April 2010. Features and Specs include a 3.7" inch screen, 8MP camera, Snapdragon S1 processor, and 1300mAh battery.

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