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Need urgent help(asap)

Discussion in 'Introductions' started by vivekreddyp, Jan 1, 2013.

  1. vivekreddyp

    vivekreddyp Member
    Thread Starter

    I have updated my u8800 pro to ics(through the file downloaded from official site).
    The first problem i encountered was: After update every thing was fine but after some hours i couldn't able to make a call

    so in a hurry i didn't check my battery level and the space avaliable in sd card and started the process from the first again

    now the phone just restarts but doesn't go on further it restarts again and again but doen't go any further

    what should i do??? Contacting authorized service dealer of huawei would help me resolve my problem

  2. The_Chief

    The_Chief Accept no imitations!
    VIP Member

    Hi and welcome to Android forums!

    You will want to consult the folks here:

    Huawei IDEOS X5 (U8800) - Android Forums

    There other users of your phone can help you sort out your issues. I wish I could help you, but I am not familiar with your specific device.

    Great to have you here and good luck :)
  3. Frisco

    Frisco =Luceat Lux Vestra=

    Welcome to Android Forums, vivekreddyp. :)

    That restart of the update process may have introduced a conflict or two into your device's software.

    I'd charge the battery fully, then do a factory data reset back to the pre-update configuration. I'm not sure if the state of your phone will allow that, so perhaps a look at the maker's support site will yield a remedy:

    Support - Huawei Device Co., Ltd..

    Also, we have a section here just for that device, with users who may have encountered similar issues:

    Huawei IDEOS X5 (U8800) - Android Forums

    Good luck; I think you're on your way to getting it resolved.

    [edit] I see The Chief jumped in with the link to our forum area for that device; cool! ;)
  4. vivekreddyp

    vivekreddyp Member
    Thread Starter

    No the phone shows only huawei name and starts again i couldn't do anything

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