Please, I know this is long. . . But I really need somebodys help. I have a Samsung Fascinate. Been having problems w/it for several months now. I have been back and forth with Verizon and have done several Factory Data Resets and have recieved 3 "Certified Like New Replacements". I still continued to have problems so a friend of mine said he knew how to fix my problem and rooted my phone w/o me knowing or even telling me there was a risk of voiding my warranty on my phone. He swore up and down that it would fix all of the problems and it hasnt. I called Verizon and they said they will replace my phone for free w/ a different one since I am continuing to have problems w/it. They said my warranty will be voided if there is any physical or water damage,or any signs of rooting. I just recieved the replacement today (which is not new like they said it would be, its another "Certified like new replacement"). I have to send the fascinate back w/in 5 days and I am wondering if there is anyway to UNROOT my phone so my warranty doesnt get voided. Also my friend told me that a simple FDR should solve my problem. Which with my past experience w/ his so called "Expertise", I am not too sure about anything he says now. I really need some help and advice. If I had known what he was doing w/my phone would void my warranty, I wouldnt have ever let him do it. SOMEBODY PLEASE HELP ME! Oh and by the way, I am not genius, I need information that is going to be simple and easy to follow. Thank you.