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Support Netflix audio works no video

Discussion in 'Android Help' started by spencer wagner, Aug 31, 2016.

  1. spencer wagner

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    My netflix on my G3 keeps doing this the audio works but the video just doesn't load no black screen it never goes to the watch screen in the first place just sits here and loads i have cleared cache uninstalled and complete reset my phone and nothing i pay 12 dollars a month just to not watch anything does anyone have a solution i have asked on several websites and 4 times here
     

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  2. mikedt

    mikedt 你好
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    Teachaaa
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    Could be an issue that Netflix needs to fix with their app for this device. Might be worth filing a bug report with them. Your G3 isn't rooted is it, or otherwise modified?
     
  3. spencer wagner

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    Netflix works perfectly fine on my friends g3 and no whenever i root it keeps making apps just shut down randomly
     
  4. mikedt

    mikedt 你好
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    So given that, there must be a difference between your G 3 and your friend's G 3, if it works OK there. Different Android versions. Are they carrier versions?

    I don't use Netflix of course.
     
  5. spencer wagner

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    He and i use t mobile at android 6.0
     

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